Refund policy
Refund & Return Policy
Effective Date: [Insert Date]
At Vitamen Hub, customer satisfaction and product quality are our top priorities.
Returns
Due to hygiene and health regulations, supplements, tablets, sprays, creams, and other wellness products cannot be returned once opened.
If you receive a damaged, defective, or incorrect product, please contact us within 24–48 hours of delivery with clear photos or video proof.
Refunds
Refunds are only issued in cases of:
-
Damaged items
-
Defective products
-
Incorrect items received
Once approved, refunds will be processed within 5–10 business days to your original payment method.
Non-Refundable Items
-
Opened supplements
-
Used products
-
Promotional or discounted items
For assistance:
📧 Email: support@vitamenhub.com
📱 WhatsApp: [Insert Number]
Privacy Policy
At Vitamen Hub, we respect your privacy and protect your personal information.
Information We Collect
-
Name
-
Email address
-
Phone number
-
Shipping address
-
Payment details (processed securely via third-party gateways)
How We Use Your Information
-
To process and deliver your orders
-
To provide customer support
-
To send promotional emails (only if you subscribe)
We do not sell, rent, or share your personal information with third parties for marketing purposes.
All transactions are processed securely using trusted payment providers.